Privacy Policy

1. WHAT INFORMATION DO WE COLLECT

Personal Information You Provide to Us

We collect personal information that you voluntarily provide when you:

• Register for an account
• Use our Services
• Contact us
• Request support
• Participate in surveys or marketing communications

Personal information may include:

• Name
• Email address
• Phone number
• Company name
• Account login information

Customer Data

As a CRM platform, our customers may store business data inside the platform (such as leads, contacts, notes, and business records). This data belongs to our customers, and we process it only to provide the Services.

Automatically Collected Information

We may automatically collect certain information when you use the Services, including:

• IP address
• Device information
• Browser type
• Usage logs
• System activity
• Error reports
• Analytics data

Social Login Data

If you register or log in using a third-party account (such as Google or Facebook), we may receive:

• Name
• Email address
• Profile picture
• Account identifier

We only use this information for authentication and account management.

Mobile Application Permissions

If you use our mobile application, we may request access to:

• Camera
• Notifications
• Device features

You can disable permissions in your device settings.

2. HOW DO WE PROCESS YOUR INFORMATION

We process personal information to:

• Create and manage user accounts
• Provide and operate our Services
• Authenticate users
• Provide customer support
• Improve and develop our Services
• Monitor system performance and security
• Prevent fraud and abuse
• Comply with legal obligations
• Enforce our Terms of Service

We process personal information only when we have a legal basis to do so.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION

Service Providers

We may share data with third-party vendors that help us operate our Services, such as:

• Cloud hosting providers
• Email delivery services
• Authentication providers
• Analytics providers
• Customer support tools
• Payment processors
• Infrastructure and monitoring services

These providers are contractually required to protect your data.

Business Transfers

We may share or transfer information in connection with:

• Merger
• Acquisition
• Financing
• Sale of company assets

Legal Requirements

We may disclose information when required by law or to protect our legal rights.

4. SOCIAL LOGIN INFORMATION

If you choose to log in using a third-party account, we receive limited profile information from that provider. We are not responsible for how those providers use your data. Please review their privacy policies.

5. HOW LONG DO WE KEEP YOUR INFORMATION

We retain personal information only for as long as necessary to:

• Provide the Services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When your account is deleted, we will delete or anonymize your personal information within a reasonable period, except where retention is required by law or for legitimate business purposes such as backups, legal compliance, fraud prevention, or accounting records.

6. HOW DO WE KEEP YOUR INFORMATION SAFE

We implement appropriate technical and organizational security measures designed to protect personal information, including:

• Access controls
• Encryption
• Secure infrastructure
• Monitoring and logging
• Backup systems

However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

7. INFORMATION FROM MINORS

We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected such information, we will delete it.

Contact: support@profitbuilderos.com

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

• Access your personal data
• Correct your personal data
• Delete your personal data
• Withdraw consent
• Restrict processing
• Request a copy of your data
• Object to certain processing

You can exercise your rights by:

• Visiting profitbuilderos.com/settings
• Emailing support@profitbuilderos.com

9. DO-NOT-TRACK FEATURES

Most web browsers include a Do-Not-Track feature. Currently, there is no universal standard, so we do not respond to DNT signals.

10. U.S. PRIVACY RIGHTS

Residents of certain U.S. states may have additional rights under applicable privacy laws, including the right to:

• Access personal data
• Correct personal data
• Delete personal data
• Obtain a copy of personal data
• Opt out of certain data processing

To exercise these rights, contact us at support@profitbuilderos.com.

We do not sell personal information.

11. UPDATES TO THIS NOTICE

We may update this Privacy Notice from time to time. The updated version will be indicated by the updated date at the top of this Privacy Notice.

12. CONTACT INFORMATION

Email: support@profitbuilderos.com

13. REVIEW, UPDATE, OR DELETE YOUR DATA

You may request to review, update, or delete your personal information by:

• Visiting profitbuilderos.com/settings
• Emailing support@profitbuilderos.com

CUSTOMER DATA PROCESSING

Our Services allow customers to store and manage business data, including contacts, leads, notes, and other business-related information ("Customer Data").

We process Customer Data only on behalf of our customers and in accordance with their instructions and our Terms of Service and Data Processing Agreement.

Customers are responsible for ensuring they have the legal right to collect and process personal data stored in the platform.

We do not use Customer Data for our own marketing or advertising purposes.

BACKUPS

We maintain secure backups of data for disaster recovery and system integrity purposes. Backup data may be retained for a limited period even after account deletion and will be automatically deleted according to our backup retention policies.

For our terms of use, see our Terms of Service.